Mar 25, 2021
This week, the United States Postal Service released its long-awaited 10-year business plan. In it, the Postmaster General Louis DeJoy and Board of Governors Chair Ron Bloom write that the “new operating model will dramatically improve service through strategies aligned to the changing needs of our customers.” But, considering the ways the Postal Service has performed after previous operational changes during the past year, critics of DeJoy remain unconvinced.
Eric Katz covers the postal service for us here at GovExec and he spoke to DeJoy earlier this week. He joined the show to talk about the plan and the future of the embattled Postmaster General.